Last updated: January 26, 2026

Myntra Europe s.r.o. (“we”, “our”, “us”) operates this online marketplace and website to provide customers with access to curated products, services, and related tools. Our platform is powered and supported by Shopify, which enables us to securely host and operate the Services.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit, interact with, or make a purchase through our Services.

Personal Information We Collect

Depending on how you use our Services, we may collect:

• Contact details such as name, email address, phone number, billing and shipping address
• Transaction details including products viewed, added to cart, purchased, returned, or exchanged
• Payment information processed securely by authorized payment providers (we do not store full card details)
• Account information such as login credentials and preferences
• Communications you send to us, including customer support inquiries
• Device and usage data such as IP address, browser type, and interactions with the Services
• Cookies and similar technologies required for core functionality and performance

Our Services are intended for individuals legally able to enter into transactions. We do not knowingly collect personal data from children.

Sources of Information

• Information you provide directly when placing an order, creating an account, or contacting us
• Information collected automatically through cookies and similar technologies
• Shopify and service providers supporting essential platform functions
• Third-party partners where permitted by law and applicable settings

How We Use Your Information

• To operate the marketplace, process orders, payments, shipping, returns, and customer support
• To manage accounts and provide service-related communication
• To improve and optimize our Services and user experience
• To send marketing or promotional communication where permitted and based on your preferences
• To maintain security, prevent fraud, and comply with legal obligations

You may opt out of marketing communications at any time using the unsubscribe options provided.

Sharing of Personal Information

We may share personal information only when necessary and for legitimate business purposes, including with:

• Shopify, which hosts and operates the technical infrastructure of our Services
• Service providers such as payment processors, logistics partners, analytics providers, and customer support tools
• Marketing partners, where applicable and subject to user preferences
• Legal or regulatory authorities when required by law

We do not sell personal information.

International Data Transfers

Personal information may be processed or stored outside your country of residence, including outside the European Economic Area. Where required, such transfers rely on recognized legal safeguards such as Standard Contractual Clauses.

Cookies & Tracking Technologies

We use cookies and similar technologies to enable core site functionality, enhance performance, and understand how users interact with our marketplace. Cookie preferences can be managed through your browser or consent tools where applicable.

Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.

While we apply reasonable security measures, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, restriction of processing, or withdrawal of consent where applicable.

Third-Party Links

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy practices and encourage you to review their policies separately.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Myntra Europe s.r.o.
Nábrežie slobody 1926/4
020 01 Púchov, Slovakia
info@myshopineurope.com